Das Tool WhatsApp handover übergibt ein laufendes Chat-Gespräch (WhatsApp oder LiveChat) an einen Menschen. Es ist ein Tool, das Sie einem Assistenten hinzufügen, und führt eine In-App-Übergabe durch: Das Gespräch wird von einem Menschen direkt in der App übernommen.
Sobald ein Gespräch übergeben wurde, antwortet die KI nicht mehr autonom – das Gespräch wartet auf eine Antwort durch einen Menschen.
Notify by email – sendet beim Start der Übergabe eine Benachrichtigung über das SMTP Ihres Accounts.
Recipient email – die Adresse, die diese Benachrichtigung erhält.
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